The short answer: 5% of revenue is the floor for a firm that wants to grow

Most partners ask the wrong question about marketing. They ask what it costs. The better question is what it costs the firm not to be found, not to be trusted before the first meeting, and not to be remembered when a client finally has a need. Setting a sensible marketing budget for a professional services firm starts there.

Our view at FOLD Research is direct. A firm that only wants to hold its position can get by on 2% to 4% of fee income. A firm that wants steady growth should plan for 5% to 8%. A firm entering a new market, launching a new service line, or trying to double in three years should expect to spend 10% or more for a defined period. Anything below 2% is not a budget. It is a hope.

The rest of this guide explains where those numbers come from, how to pick your level, how to split the money, and how to choose between building a team, hiring an agency, or mixing the two.

What the evidence says about marketing spend in professional services

The most consistent research on this question comes from the Hinge Research Institute, which has tracked professional services firms for close to two decades. Its findings point the same way every year: firms that grow fastest spend more on marketing than firms that stand still.

In Hinge's budget study with the Association for Accounting Marketing, accounting firms spent about 4.6% of revenue on marketing, including the cost of their marketing teams. In its broader growth research, firms that put at least 5% of revenue into marketing were more likely to be in the high-growth group, while slow or no-growth firms sat at around 3%. The 2023 High Growth Study, covering more than 700 firms worldwide, found that top performers invested about a quarter more in marketing than their peers and generated roughly 40% more leads from digital channels.

Law firms show the gap most sharply. In Hinge's 2024 legal edition, high-growth law firms (those growing at 20% a year or more over three years) spent about 16.5% of revenue on marketing, against about 5% for firms that did not grow at all. That is more than three times the investment.

For a wider view, Gartner's 2025 survey of chief marketing officers found that marketing budgets across large companies held at 7.7% of revenue for the second year running. Those are mostly billion-dollar businesses, so the number is a ceiling for most advisory firms rather than a target. It is still useful: it shows what serious, mature organisations treat as normal.

Why these numbers need a warning label

Three cautions apply before any partner copies a benchmark. First, studies define "marketing" differently. Some include salaries, some exclude them, and the gap can be two or three percentage points. Second, correlation is not cause. Growing firms have more cash to spend, so some of the link runs backwards. Third, most data comes from the US and Europe. In the UAE and wider GCC, referral networks are stronger and search competition in niche advisory fields is still thinner, which means a smaller budget can go further if it is spent with discipline.

The practical reading is simple. The evidence does not tell you the exact right number. It tells you the range where growing firms operate, and that firms spending under 3% rarely grow on purpose.

A simple budget guide: three levels, one decision

The right marketing budget for a professional services firm follows from one decision: what the partners actually want the next three years to look like. Each answer leads to a different level of spend.

Level 1 — Hold your position (2% to 4% of revenue)

This suits an established firm with a full client book, strong referrals and no plan to expand. The money keeps the firm visible and credible: a current website that loads fast and reads well, a steady flow of useful articles, a maintained LinkedIn presence for the partners, and occasional events. The risk at this level is slow decay. Clients retire, sell or switch advisers, and a firm that only maintains will find its pipeline thinning before it notices.

Level 2 — Grow steadily (5% to 8% of revenue)

This is where most ambitious mid-sized firms should sit, and where the research places most high-growth firms. The extra money buys consistency and reach: a planned content calendar, proper SEO for accounting and advisory firms aimed at the searches buyers really make, regular email to contacts, sector reports that earn attention, and some paid promotion of the best material. At this level marketing stops being a side task for a busy partner and becomes a managed function.

Level 3 — Grow fast or enter a new market (10% or more, for a set period)

This applies when a firm opens in a new country, launches a new service line such as Pillar Two or transfer pricing, or sets a goal to double revenue. Here the firm is buying awareness it does not yet have. Expect heavier spend on research-led content, paid search and paid social, events, and brand work. The discipline is to set an end date, usually 18 to 24 months, and clear targets for enquiries and wins. Without both, a growth budget quietly becomes a permanent cost.

"Most firms do not have a marketing problem. They have a budget with no plan behind it. Fix the plan first, and the right number becomes obvious." — FOLD Research. Not sure which level fits your firm? Book the free 30-min diagnosis call and we will tell you, plainly.

Where the money should go

A budget is only as good as its split. In our experience, professional firms waste more money on the wrong mix than on the wrong total. A useful way to think about it is in four buckets, in this order of priority.

Foundations, roughly 15% to 20%. This is the website, search basics, brand materials, proposal templates and the tools that hold contacts. Buyers of advisory services check a firm online before they reply to an email. A dated site or a partner profile with no picture costs mandates silently, and no amount of promotion fixes a weak foundation.

Expertise and content, roughly 35% to 40%. This is the largest share, and it should be. Professional services are bought on trust, and trust is built by showing how the firm thinks. That means articles, sector briefings, regulatory updates, short videos and research reports. Done well, this is thought leadership that wins mandates, not filler. It is also what makes search, social and email work, because each of those channels needs something worth sharing.

Distribution, roughly 25% to 30%. Good content that nobody sees is a cost, not an asset. This bucket covers search optimisation, a LinkedIn strategy for partners, email to clients and contacts, selected events, and a measured amount of paid promotion. Paid ads should amplify the firm's best material, not replace it.

Measurement and improvement, roughly 5% to 10%. This covers tracking where enquiries come from, reviewing what worked each quarter, and testing new ideas. Firms skip this bucket most often, and then cannot tell the partners what the rest of the money achieved.

The percentages will shift with the level chosen. A Level 1 firm leans on foundations and content. A Level 3 firm moves more into distribution and paid reach. The order of priority, however, rarely changes.

In-house team, agency or freelancers: comparing the options

Once the number is set, the next decision is who spends it. There are three common models, and each suits a different kind of firm.

An in-house team gives the firm control, speed and people who absorb its culture. The weakness is breadth. One marketing manager cannot be a strong writer, a search specialist, a designer and an analyst at once. In the UAE, a capable marketing manager alone can take a large share of a mid-sized firm's budget, which leaves little for the work itself. In-house makes most sense for larger firms that can afford a small team rather than a single hire.

A specialist agency gives the firm a full set of skills for less than the cost of building them. The weakness is that generalist agencies rarely understand tax, audit or corporate finance well enough to write credibly about them, and partners end up rewriting everything. The answer is not to avoid agencies but to choose one that works only with professional and financial services, so the subject knowledge is already there.

Freelancers are flexible and cheap for one-off tasks, such as a website refresh or a set of designs. They are a poor fit for anything that needs consistency, because quality and availability vary, and someone inside the firm still has to manage the work.

Our view is that most firms between 10 and 100 people get the best value from a hybrid. One internal owner, often a business development lead or a marketing-minded partner, sets direction and keeps partners involved. A specialist agency delivers content, search, design and reporting. Freelancers fill occasional gaps. This keeps the subject knowledge close to the firm while buying skills the firm could never hire on its own.

A worked example: a mid-sized advisory firm in Dubai

Consider a tax and advisory firm with fee income of AED 6 million that wants steady growth. At 5%, its annual marketing budget is AED 300,000, or AED 25,000 a month. Following the split above, roughly AED 45,000 to 60,000 goes to foundations, AED 105,000 to 120,000 to content and expertise, AED 75,000 to 90,000 to distribution, and AED 15,000 to 30,000 to measurement.

If the same firm decides to launch a new transfer pricing practice and moves to 10% for 18 months, the budget rises to AED 600,000 a year, or AED 50,000 a month. The extra money should go mainly into content on the new service and paid reach to the specific buyers it targets. The test for that spend is clear: does the new practice win enough mandates within the period to pay back the investment?

Five mistakes that waste a marketing budget

The first is setting the budget from last year's spend rather than from the growth goal. That locks in whatever happened before, good or bad. The second is spending in bursts, with a flurry before a busy season and silence after it. Trust builds through consistency, and search engines reward it too.

The third is letting partners treat marketing as optional. The firm's expertise sits in its partners' heads, and no agency can invent it. A budget without partner time attached produces generic content that persuades no one. The fourth is buying channels before strategy, such as paying for ads or a new website before the firm has decided who it serves and what it wants to be known for. The fifth is measuring the wrong things, such as likes and page views, instead of enquiries and wins.

How to judge whether the budget is working

Partners should hold marketing to the same standard as any other investment. That means a small number of clear measures, reviewed every quarter, and set out in plain terms. We cover this in more depth in our guide to measuring marketing return.

The measures that matter most are the number of qualified enquiries each month, where each enquiry came from, the cost of winning a new client, and the value of that client over several years. A firm that spends AED 300,000 a year and wins four new clients worth AED 150,000 each over their life has turned marketing into one of its best investments. A firm that cannot produce those figures does not know whether it has a marketing budget or a marketing expense.

Give any new programme at least two to three quarters before judging it. Content and search take time to build. Paid channels show results sooner but stop the moment spending stops.

Quick answers

What percentage of revenue should a professional services firm spend on marketing?

Between 2% and 4% to hold position, 5% to 8% for steady growth, and 10% or more for a defined period when entering a new market or launching a new service.

Do accounting and law firms spend differently?

Yes. Research shows accounting firms average a little under 5%, while high-growth law firms have spent well above 15%. The common thread is that growing firms in every field spend more than firms that stand still

.

Is an agency or an in-house team better value?

For most firms of 10 to 100 people, a hybrid works best: one internal owner working with an agency that specialises in professional and financial services.

The bottom line

The right marketing budget for a professional services firm is not a fixed figure. It is a choice that follows from what the partners want the firm to become. The evidence is consistent that firms which invest 5% or more, spend it on genuine expertise, and measure the outcome tend to outgrow those that treat marketing as an afterthought. The worst budget is not the small one. It is the one with no plan, no owner and no measure of success.

If you are comparing options and want an outside view of what your firm should spend, and where, we can help.

Book the free 30-min diagnosis call. In 30 minutes, we will review your current marketing, tell you which budget level fits your goals, and show you where the money will work hardest. No obligation, no sales pitch. Email info@foldresearch.com or call +971 50 295 5420.

FOLD Research works only with accounting, audit, tax, consulting, financial advisory and investment firms, delivering content, SEO, social media and research. Explore more on the FOLD Research Insights hub.